Privacy Statement
Our Privacy Policy aims to help you understand what information we might collect about you and how we use it.
Health Scope (“Health Scope”) is the data controller of your personal data.
Health Scope is committed to protecting and respecting your privacy and will comply with all applicable data protection laws in all our dealings with your personal data.
As data controllers, we want you to feel both informed and empowered when it comes to the handling and usage of your personal information. In this privacy statement, we explain how and why we collect and use personal data. We will only use your personal information lawfully in accordance with the General Data Protection Regulation 2018 (‘GDPR’) and Personal Information Protection and Electronic Documents Act (‘PIPEDA’).
If you have any questions about our Privacy and Cookie Policy, please contact us by calling (519) 859-2111 or send an email to hello@health-scope.ca.
What information do we collect?
We may collect and process the following data about you:
- Your name, business name, telephone number, and email address.
- Information provided by you via forms on our websites or at exhibitions/events.
- Records of correspondence if you contact us.
- Survey responses (optional).
- Transaction details from our site.
- Website usage data including traffic, location, and web logs.
- IP address, operating system, and browser type for system administration and security.
How do we collect your information?
We collect your information in the following ways:
- Directly Provided Data: When you sign up, place orders, or request services.
- System Collected Data: Through cookies and device data as you use our website.
Why do we collect your information and personal data?
We process personal information for legitimate business purposes, including:
- To educate or support you in improving your business.
- To manage accounts or fulfill contracts.
- To provide interactive features or notify you of changes.
- To prevent fraud and enhance security.
- To better understand and personalize your experience.
- To communicate offers, services, and relevant content.
What’s the lawful basis in which we process your data?
We rely on the following lawful bases under GDPR/PIPEDA:
- Legitimate Interests: Business data used for marketing.
- Contractual Obligation: To provide requested goods/services.
- Consent: Where you have explicitly provided it.
You can withdraw consent at any time by emailing hello@health-scope.ca.
Who do we share your information with?
- Core Service Providers: Delivery and payment processing partners.
- Third Parties: With your consent (e.g., cookie-enabled partners).
External Links
Use external links on our website at your own risk. We do not guarantee the content or privacy practices of external sites.
Social Media Platforms
We are not responsible for the privacy practices of social media platforms. Please use discretion and contact us directly for sensitive matters.
For how long do we store your personal data?
We only retain data as long as necessary and will delete it upon your request. Contact us at hello@health-scope.ca.
How do we protect your personal data whilst we have it?
We store your data securely and take steps to ensure compliance with data protection laws, including when transferring data outside Canada. We cannot guarantee full internet security, so transmission is at your own risk.
What controls do you have over your data?
- Request access to personal data.
- Request corrections to inaccurate data.
- Request deletion or opt-out of communications.
- Object to processing for marketing.
- Withdraw consent or restrict processing.
- File a complaint with a supervisory authority.
Cookie Consent
We use cookies to enhance your experience. Types of cookies include:
- Session: Navigate the site efficiently.
- Analytics: Understand usage patterns.
- Tracking: Improve marketing relevance.
- Authentication: Personalize content.
You can manage cookies via browser settings. Visit Get Cyber Safe for more info.
Phone Calls
Calls to our office may be monitored or recorded for quality assurance.
Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here and may be sent by email. Please check back regularly.
Contact Us
Email: hello@health-scope.ca
Phone: (519) 859-2111
